Comprehensive Business Management System The system provides integrated control of sales, production, catalogue and inventory management as well as Accounting, CRM and planning facilities. The B2B module supports electronic exchange of information between the trading partners (Customers and Suppliers). The system supports: Electronic exchange of catalogue and order information; Preparing and maintenance of stock catalogue; Maintenance of the inventory records for several locations, including alerts, when the stock level falls below the threshold; Maintenance of trading partners information with the references to orders in progress for each business partner; Maintenance of different types of orders; Integration with multiple Points of Sale; Integration with accounting packages (Quicken, MYOB), the order information is downloaded to accounting package upon completion of the order; Bar code scanning and printing; The system supports different authorisations and user roles needed to conduct the particular steps within a workflow based on the user role. Catalogue Management This module is used to maintain product and product group information. Information for each item in the catalogue may be presented both in concise and in the complete form. The system supports internal and Standard Inventory codes (up to 30 characters in length). Suppliers stock codes stored in the system can be used in the Purchase Orders. Unlimited number of prices for each inventory item. Pricing tables allows the user to record specific prices for the different market areas, specify the reasons for price change, price start date, price end date, special prices for different trading partners and much more. Apart from the Product and Price summary, for each product, the system maintains Packaging and Dimension information, Packaging Configuration, Pallet Configuration and Specs, Ordering and Country Information, Allowances and Charges Information, Tax, Hazardous Information and Product related Dates. The system supports creation of separate catalogues for the different trading partners. The common catalogue structure includes Product Groups, and Catalogue Items, reporting facility as well as electronic exchange of the catalogues between the trading partners (B2B). The history of changes made in the catalogue is recorded. Trading Partners: CRM Module The CRM module maintains the trading partner information (Customers, Suppliers, Logistics suppliers, etc). This includes business details, contact details, electronic trading details. history. The list of memos, appointments, requests and contact history is maintained for each trading partner. Links are provided to the list of Orders related to each Trading Partner with indication of outstanding, fulfilled and paid orders. Order Management The subsystem allows the user to conduct the standard order processing steps for purchasing, sales, stock transfers and POS orders. Business Rules determine whether the order will go through an approval workflow process or be processed immediately (quick orders). The system includes extensive search facility Orders can be received by the system electronically or be created manually by an operator and saved in the system. The order may be modified or cancelled with the appropriate notification sent electronically to the Trading Partner. Upon completion of the order, the electronic responses can be sent to the appropriate Trading Partner. The system maintains the full history of processing of the order, which includes the name of the person, who made the particular transaction The system supports printing of Invoices and Inventory pick lists as well as generating the invoices and sending them to the customer in electronic form. Inventory Management The system maintains current stock levels and available stock levels; the system supports multiple storage locations (warehouses). Future stock levels consider stock allocated to orders, expiry of stocks, and arrival of shipments. The system is integrated with Catalogue and Order Management systems. However, if required, the system can be used as a stand-alone module. This supports checking of stock availability when orders are accepted. Upon fulfilment of the order the amount of the inventory in stock is automatically reduced. Point of Sale A stand-alone graphical POS module comes with support for barcode scanners, cash registry and display pole. Orders processed at remote sales offices or retail outlets automatically update the central inventory management module.